The thing about a home office is you’re working from home, which is really just a roofed container for problems. Since you’re working from you home, you have the time (grrr …) and flexibility (grrr …) to deal with problems.
Household problems are occupational hazards that threaten your writing routine, should you have a writing routine.
My recent list:
One: Remember when TV’s lonely Maytag repairman had no repairs on Maytag’s products? Remember how he’d dream of something, anything, going wrong with a Maytag appliance, just so he could crawl out of his Maytag hole and see the sun again?
Times have changed. Our Maytag refrigerator crapped out after six months, which led to multiple phone calls, cycling through phone menus, and waiting on hold.
Turns that little Maytag fella’s a happy, busy boy these days. He’s booked weeks out, engaging in refrigerator-repair frivolity. Maytag’s customer service rep said “Our warranty means we will service your refrigerator. It does not mean you will get same-day service.” She also said, “So you’d like to speak to a manager? I’ll leave a message and your call will be returned within three business days.”
Two: Express Scripts is the massive RX mail-order company trying to stampede local pharmacies with claims of speed and efficiency. When they use the name “express,” they fail to explain it’s the pony express. And when they outright lost my medication, they blamed UPS. Then UPS blamed them. And then it was my fault, the doctor’s fault, the other insurance company’s fault and even my stepdaughter’s fault for being on the same family account. I’m surprised the words “Obama Care” weren’t uttered.
More phone calls, more phone-menu cycling, more waiting on hold. I talked to Chris, Jane, Lynn and many more reps who all had different ways of blaming me and UPS.
Ultimately Walgreens was the hero, figuring out how to the cover the RX gap until Express Scripts got its act together. (I pictured the ES warehouse janitor sweeping the floor and finding my bottle near the rat bait.)
And the others, no details needed:
- Dealing with the principal regarding my daughter’s ninja performance on the bus.
- Planning a birthday party for the bus ninja.
- Coaching the bus ninja through her first real social crisis.
- Dodging volunteer requests for the bus ninja’s new school activity.
- Figuring out my role on a new venture: the Friends of the Library Board.
So today, I write and eat foods not requiring refrigeration. But at least I write.